Terms & Conditions
Please review the terms governing your purchase and use of La Castle premium hygiene products.
Acceptance of Agreement
By accessing, browsing, or purchasing from the La Castle website (lacastle.shop or associated domains), you agree to be bound by these Terms and Conditions, our Privacy Policy, and all applicable statutory laws and regulations in India. If you do not agree to these terms, please do not use our services.
Product Pricing, Currency & GST
All product prices on our website are listed in Indian Rupees (INR ₹) and are inclusive of all applicable Goods and Services Tax (GST) unless explicitly noted otherwise.
We reserve the right to modify prices, introduce promotional discounts, or adjust delivery charges at any time without prior notice. The price confirmed at the moment of checkout and payment will be honored for that specific order.
Customer Accounts & Privilege Membership
When registering an account or placing an order, you agree to provide true, accurate, and current contact information (including mobile number and shipping address). You are responsible for safeguarding your login credentials and for all activities that occur under your account.
Payment Methods & Gateway Security
We support 100% secure online transactions via authorized payment partners (Cashfree, Razorpay, UPI, Credit/Debit Cards, Net Banking). Your financial data is encrypted using industry-standard 256-bit SSL protocols; La Castle never stores complete credit card numbers or banking passwords on our servers.
Intellectual Property & Brand Rights
The La Castle name, castle logo, royal packaging artwork, product images, formulations, descriptions, and digital assets are proprietary property of La Castle and are protected under Indian copyright, trademark, and trade dress legislation. Unauthorized reproduction or commercial imitation is strictly prohibited.
Governing Law & Legal Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any legal disputes, claims, or proceedings arising out of or related to our products or services shall be subject exclusively to the courts of competent jurisdiction located in Surat, Gujarat, India.
Corporate Contact & Grievance Office
LA CASTLE LEGAL & GRIEVANCE DESK
111, Silver Empire, Opp. Uttran Power Station, VIP Circle, Uttran, Surat, Gujarat – 394105, India.
Last Revised: October 2026 • Effective for all active accounts and purchasers.
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